FAQs
** Standard time frame for orders is 7-14 days **
Delivery fees are calculated at checkout depending on your order total. Delivery charges are for Standard Road delivery. If you would like your order sent Express, please make comments in the Notes section.
Delivery fees are calculated at checkout depending on your order total. Delivery charges are for Standard Road delivery. If you would like your order sent Express, please make comments in the Notes section.
We ship anywhere in the Perth metro area.
** Standard time frame for orders is 7-14 days **
Our turn-around time depends greatly on what you order. We carry an extensive amount of stock, however with such a huge range, we may not have exactly what you are after so please allow 14 DAYS from your order date to guarantee awards are received in time.
We order regularly from our suppliers to ensure we can fulfil orders promptly, but if you are needing something in a really tight time frame (within one week), just contact us and we will do everything we can to make it happen.
We can order stock overnight for an additional charge, manufacture trophies in house or possibly substitute with something similar that we have in stock. We’re always happy to help so please contact us and we will do our best to meet your deadline.
Our turn-around time depends greatly on what you order. We carry an extensive amount of stock, however with such a huge range, we may not have exactly what you are after so please allow 14 DAYS from your order date to guarantee awards are received in time.
We order regularly from our suppliers to ensure we can fulfil orders promptly, but if you are needing something in a really tight time frame (within one week), just contact us and we will do everything we can to make it happen.
We can order stock overnight for an additional charge, manufacture trophies in house or possibly substitute with something similar that we have in stock. We’re always happy to help so please contact us and we will do our best to meet your deadline.
Yes. Your tracking number should be on your emailed invoice that you received when your order was completed. If you cannot find your tracking number, please get in touch and we will forward it on to you.
Absolutely! Our showroom is open Monday-Friday, 8am-4pm at Unit 7, 14 Whyalla Street, Willetton, 6155, WA.
Definitely! We love to incorporate a logo into every award we produce. We believe it makes it much more significant and appealing to the recipient. Plus, it’s a great way of promoting your business or club! Just choose the option of adding a logo in the ordering process.